Privacy policy
Privacy Policy
This Privacy Policy applies to the collection, use, and sharing of personal information when you visit and use the website operated by FINVEROX LIMITED (香港匯諾科技有限公司) (hereinafter referred to as "FINVEROX LIMITED," "we," "us," or "our"). We take your privacy seriously and are committed to protecting the security of your personal information. Please read the following carefully to understand how we handle your information.
1. Information Collection
We may collect the following types of information when you visit or use this website:
- 1.1 Personal Identifiable Information
We may collect the following personal identifiable information when you voluntarily provide it to us, including when you place an order, submit an inquiry, or contact us:
- Name
- Mailing address
- Email address
- Phone number
- Payment information (e.g., credit card or payment service information)
- 1.2 Non-Personal Identifiable Information
We may also collect non-personal identifiable information, including but not limited to:
- IP address
- Browser type
- Operating system
- Access time and date
- Click records and website navigation history
- Device identifiers
- 1.3 Automatically Collected Information
We automatically collect certain information about your use of this website through cookies, log files, pixels, and other tracking technologies. Cookies are small files stored on your device that help us improve website functionality and user experience. You may disable cookies through your browser settings, but doing so may limit access to certain features of the website.
2. Use of Information
The personal information we collect may be used for the following purposes:
- Processing and fulfilling your orders, payments, and shipping requests
- Providing customer service and responding to inquiries
- Sending promotional and marketing communications, where permitted by applicable law
- Improving and optimizing our website, products, and services
- Preventing fraud, abuse, and unauthorized activities
- Complying with applicable legal and regulatory obligations
We may use non-personal identifiable information for the following purposes:
- Analyzing website traffic and user behavior
- Evaluating and improving website content and functionality
- Monitoring and maintaining website performance
- Ensuring the security and reliability of the website
3. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share your personal information only in the following circumstances:
- 3.1 Third-Party Service Providers
We may share information with trusted third-party service providers that assist us with payment processing, order fulfillment, shipping, customer support, website hosting, analytics, marketing, and other business operations. These service providers are expected to handle your information in accordance with applicable privacy and data protection requirements.
- 3.2 Legal Requirements
We may disclose your personal information when required to do so by applicable law, regulation, legal process, court order, or governmental or law enforcement request.
- 3.3 Business Transfers
In the event of a merger, acquisition, restructuring, financing, or sale of all or part of our business or assets, your personal information may be transferred as part of the relevant business transaction, subject to applicable law.
4. Data Storage and Security
FINVEROX LIMITED implements reasonable technical and organizational measures designed to protect your personal information against unauthorized access, use, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
5. Data Retention
We will retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, resolve disputes, enforce our agreements, or comply with applicable legal and regulatory requirements.
6. Your Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that inaccurate or incomplete personal information be corrected.
- Deletion: You may request deletion of your personal information, subject to applicable legal requirements and exceptions.
- Objection to Processing: In certain circumstances, you may object to the processing of your personal information.
- Withdrawal of Consent: Where processing is based on your consent, you may withdraw your consent at any time.
To exercise any applicable privacy rights, please contact us using the contact information provided below.
7. Children's Privacy
Our website and services are not directed toward children under the age of 16. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have collected personal information from a child under the age of 16 without appropriate parental or guardian consent, we will take reasonable steps to delete such information as soon as practicable.
8. Third-Party Website Links
This website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technologies, or applicable legal requirements. Any updated Privacy Policy will be posted on this page. We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
FINVEROX LIMITED
Unit C05, Block A, 2/F, Tong Tak Industrial Building,
Nos. 2-4 Sheung Hei Street, San Po Kong, Hong Kong
Email: info@finverox.com
Phone: +852 44556239